Mid-Michigan Computer Consultants, Inc.
Bay City, Michigan
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WINDOWS 95 PAINTBRUSH HANGUP
We're writing these answers to the typical end-user.
Other computer types will probably find things that
they'd describe differently.
If you are one of those people,
please bear with us and see if
you agree that the general idea is correct.
Here's a question that came to us recently and
touches on a number of topics:
When using Microsoft Paintbrush 95
it keeps hanging up.
I drag a text tool out and
but the disk light goes crazy.
If I try to get out of things
pretty soon it comes up and says
I've performed an ILLEGAL OPERATION
Actually, screaming is the accepted response to Windows
and most Microsoft software.
I am really getting frustrated.
DO I HAVE A VIRUS????
We don't think that you have a virus.
As it turns out, we get the same problem with PAINT.
Seems to be fairly common in fact.
You try to do something and nothing happens.
It's tempting to start clicking other things BUT DON'T DO IT!
When Paint finally gets through "thinking" it will come back
to you but if you've clicked twenty more things you can be
pretty sure that Windows will crash.
The safest approach when Paint "pauses" is to
just walk away and leave it alone. Come back in a few minutes (LONG
minutes) and see if it's done. If it is, you can try to continue.
In some cases we never do get control back. When that happens we
throw up our hands and resort the the screaming.
Then we reboot the computer.
Note: Reboot a Windows 95 computer as a LAST RESORT ONLY!
Windows 3.11 and DOS were pretty good about behaving
if you just reboot. Windows 95 can become really unstable
if you do reboot without doing a START/SHUTDOWN first.
One thing that SOMETIMES helps the PAINT problem is to add more RAM.
It helps most programs.
I'm being a little cautious on this one because we run PAINT
on a Pentium 166 with 32Mb RAM and se still have the problem.
Still, if you have less than 32Mb of RAM, adding more RAM will help
everything else even if it doesn't cure your PAINT lockups.
You asked me if you should delete some of your documents from disk
to make more room. Probably NOT.
Unless you've REALLY eaten up your disk space,
deleting those files would be like taking a
cup of water out of a swimming pool.
Deleting anything less than 20 or 30 MEG
won't do anything.
HOWEVER... There is a little secret about FREE disk space. You should
have unused disk space equal to FOUR times the size of your RAM. If you
have 16Mb of ram you need at least 64Mb of free disk space. If you have
less you'll find that W95 "thrashes" between memory and disk a bunch.
Can really slow things down!
If you want to know more about RAM and DISK, check out
We talk about the ILLEGAL OPERATIONS in
By the way, if you're unhappy with Microsoft's attitude and
lack of response, you are welcome to write to Senator
He was holding the hearings into Microsoft.
Write to MMCC Technical Support at:
600 W. Midland
Bay City, MI 48708
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